AI Customer Support Agent

Recursive AI Customer Support Agent provides 24/7 real-time, multilingual responses, reducing support staff workload and improving customer experience.

For companies managing a diverse range of products and services, providing round-the-clock, multilingual support can be both costly and challenging. At the same time, 73% of consumers say they would switch to a competitor after multiple poor customer service experiences.

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Recursive AI Customer Support Agent, powered by advanced large language models, consolidates data from your support documentation and customer queries to deliver accurate answers in real-time.

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Highly customizable and supported by a dedicated tech team, Recursive AI Customer Support Agent can be seamlessly integrated into your existing support infrastructure.

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Highlights

Multilingual Real-Time Support: Delivers accurate responses in both Japanese and English within 3 seconds, ensuring consistent and reliable support across languages.
Chatbot Deployment: Easily integrated as a user-friendly chatbot on your website, enhancing customer interaction and support availability.
Voice and Text Integration: Supports both text and voice commands, providing answers alongside references to relevant support pages for enhanced accessibility.
Personalized Support Interactions: Analyzes previous interactions and relevant data to create comprehensive customer profiles, enabling personalized and effective support.
Self-Learning System: Learns autonomously from your existing documentation, eliminating the need for manual updates and ensuring up-to-date, accurate responses.

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DATA SOURCE

Support documents
Customer interactions (chat logs, call transcripts)
Public FAQ and knowledge bases

DATA PREPROCESSING

Cleaning data and enriching with metadata
Transforming into vectors
Organizing in a vector database

BESPOKE AI MODEL

AI-powered query handling and personalized response generation

BUSINESS OUTPUT

Multilingual customer support chatbot

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