Recursive AI Customer Support Assistant

Recursive AI Customer Support Assistant provides 24/7 real-time, multilingual responses, reducing support staff workload and improving customer experience.

Improve Customer Experience, Reduce Operational Costs

For companies managing a diverse range of products and services, providing round-the-clock, multilingual support can be both costly and challenging. At the same time, 73% of consumers say they would switch to a competitor after multiple poor customer service experiences.

Recursive AI Customer Support Assistant, powered by advanced large language models, consolidates data from your support documentation and customer queries to deliver accurate answers in real-time.

Highly customizable and supported by a dedicated tech team, Recursive AI Customer Support Assistant can be seamlessly integrated into your existing support infrastructure.

Highlights

  • Multilingual Real-Time Support: Delivers accurate responses in both Japanese and English within 3 seconds, ensuring consistent and reliable support across languages.
  • Chatbot Deployment: Easily integrated as a user-friendly chatbot on your website, enhancing customer interaction and support availability.
  • Voice and Text Integration: Supports both text and voice commands, providing answers alongside references to relevant support pages for enhanced accessibility.
  • Personalized Support Interactions: Analyzes previous interactions and relevant data to create comprehensive customer profiles, enabling personalized and effective support.
  • Self-Learning System: Learns autonomously from your existing documentation, eliminating the need for manual updates and ensuring up-to-date, accurate responses.

Implementation

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Typical implementation flow

Results within months

    Pre-contract
  1. 01

    Executive Briefing

    2 hours
  2. Pilot Solution
  3. 02

    Planning & Research

    2-4 weeks

  4. 03

    AI / Machine Learning Customization

    1-2 months

  5. 04

    Software Customization


  6. Launch

Exploratory consultation

Contact us now to explore how our solution architects and engineers can translate your domain expertise into AI-augmented business models that optimize your value chain and propel your business forward.

Five PDF Screenshots

Document download

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